Because we have very simple quality standards that make the difference between good and bad.
1. Because we are not a marketplace.
When you place an order on Hey Zindagi, you are placing an order directly to the sellers (which is us). No in-betweens, no unknowns, no question marks.
2. Because we value your health and hygiene.
Imagine receiving a knee brace and noticing that there are hair on the inner fabric or that the waist belt you were sent is smelling of sweat...
One of the key reasons we launched HeyZindagi was to ensure that the right norms are followed while dealing with health and wellness products, even in e-commerce. Therefore, as responsible sellers we believe in getting the order right the first time - it saves time, safeguards hygiene and prevents wastage.
To do so, we Call/SMS/WhatsApp each shopper before shipping products that impact health conditions - especially wearables and orthopaedic aids. We do not ship out the product till we've connected with you. It not only allows us to help you choose the right size, but also that you've picked the right solution. We're happy to answer as many questions as you'd have before placing the order.
Our Team has curated collections so that products are easy to find. We have tried to categorize them by Health, Body, Mind, Conditions, Product Types etc. A simple guide in short to how to look for products -
Once you identify a product you like while browsing the collections, please read all details we have provided thoroughly. It is important you do so since many of the products are related to health conditions and we would want to ensure you have made the right choice.
In case of products that have size options or variants, we have provided a How to Measure section along with Size Chart. Please choose the option accordingly and then click the ‘Add to Cart’ button (you can edit the quantity in the box right next to this button)
The product will be added to the cart and be accessible anytime by clicking the shopping cart icon in the top right corner.
From here you can continue to shop or choose to check out.
You can do this in 2 ways:
However, orders placed through WhatsApp, Email, Chat or Phone also will be processed post fulfilling the payment terms as mentioned on the product page.
Checkout means that you have selected all the products that you wish to buy, have added them to your shopping cart, and are now ready to complete placing the order by providing shipping details and proceeding to pay.