FAQ's: Terms of Use & Privacy

Terms of Use

+What are the terms and conditions
governing the use of your website?

As our valued customers, we’d like to keep you informed you about our Terms of Use and our Privacy Policy, which together govern your purchase and use of the products from us. If any of these points are unclear, please feel free to contact us.


Read the complete Terms and Conditions

Brief Privacy Policy

+Is my information private and secure?

Yes, your information is secure with us.

  • We may, however, need to share your information with third party vendors/ service providers if (and only if) you happen to avail of any such services from us where third-party support is involved.
  • A customer’s information is also shared with the payment gateway for processing payments with the bank.
  • Also, we share your information if needed by law.

At the same time, we do not ask for your Internet Banking Details, ATM PIN, CVV or Date of Expiry directly. This information is requested to be entered by you at the time of payment and we do not access this information in any manner whatsoever.


Please note that we will seek your permission through email/ WhatsApp/ phone/ social media as available should we ever wish to share your contact details with any marketing/ sales related activity where a third-party is involved.

Also, if you share any information on our social media platforms, it will be public; as we cannot control the same.

Kindly read the complete Hey Zindagi Privacy Policy here. 

Should you need any more clarifications/information please contact our Customer Service Team at tlc@heyzindagi.in.


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