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10.00 a.m to 6.00 p.m [Mondays to Saturdays, except Holidays]
On the website when you click Support, you will find an option on the extreme right to Book a Call / Book a Visit. This is how it works and why it's there -
Really sorry about that!
Surely, all the Smile Champions must've been attending to other callers before you. Our working hours are between 10 am to 6 pm (expect Sundays and Public Holidays).
If you have left your name and number on the voicemail we shall call you back at the first available opportunity, within 24 working hours and if you've mentioned the word 'urgent' in your voicemail we will call up within a couple of hours for sure.
However, we trust that you will use your best judgement to decide whether the nature of conversation required is 'urgent' or not.
In case you've skipped leaving your name and number, you can -