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There are different methods which can be used to make Payments.
- Online Modes of Payment -
You can pay for an order from anywhere in the world, to be shipped to an Indian pin-code.
***Please note that no one from Hey Zindagi will ever give you a call and ask for your details regarding net banking / credit card / debit card / wallet or any other means of money exchange. Please be very cautious in giving out information to anyone.
**The Company is not responsible for any fraudulent transactions arising out of using your card. The consumer is solely responsible for the safety and confidentiality of the information shared and the card on the whole.
*We do promise to protect your information as per the Privacy Policy of the Company.
We accept all major Credit and Debit Cards.
Please keep your card handy to fill in the details.
If you have not registered the MasterCard or VISA security password with your Bank, you may first do so.
***Please note that no one from Hey Zindagi will ever give you a call and ask for your personal information or security details regarding Banking/Credit Card/Debit/Wallet or any other means of money exchange. Please be very cautious in giving out such information to anyone.
**The Company is not responsible for any fraudulent transactions arising out of using your card. The consumer is solely responsible for the safety and confidentiality of the information shared and the card on the whole.
*We do promise to protect your information as per the Privacy Policy of the Company.
In order to add more payment choices for our patrons, we have added Cash on Delivery as another route of payment.
Here are the basics that would be good to know:
1. Cash on Delivery option is currently valid on select products only and displayed on the product page.
2. Available at over 14000 PINCodes: The Cash on Delivery supported PINCodes are listed for each product - please check if your PINCode is supported on the product page while placing the order. Please note that large sized shipments (diapers, walking aids etc) might not available with Cash on Delivery payment mode. Please use the PINCode
3. Additional Charges: A sum of Rs. 50 is additionally chargeable for all Cash on Delivery orders below Rs. 1000.
4. Standard Shipping: For now, we offer Cash on Delivery against Standard (Surface) Shipping only.
In case you need to place a Cash on Delivery order with Express Shipping,
please Call us at 098 7360 3605 or Chat on Whatsapp at +91 9873603605. We will do our best to assist you with a solution.
5. Multi-item Order: Should you decide to place an order which includes products that are not eligible for Cash on Delivery, we will ship the non-eligible products only after the payment has been received in full against them including shipping charges.
6. Please read our Cancellation Policy and Refund Guidelines for further details.
Net Banking means paying through your bank account login and transferring funds to our bank.
Should you choose Net Banking after selecting the CC Avenue Payment Gateway:
After the payment is completed, it will re-direct you back to our website to confirm the payment and order status.
NET BANKING can also be used directly for making a payment. For this you must choose the payment method as - DIRECT BANK TRANSFER
About EMI:
EMIs or Equated Monthly Installments, are offered as an easy pay option by various banks to their credit/debit card holders. The card holder can avail a service to pay the amount back to their bank in easy instalments. The usual time period offered is 3, 6, 9 or 12 months by most banks with rate of interest ranging from 12% to 14% per annum as per the duration.
All Orders above ₹ 3000/- are eligible for availing EMI on heyzindagi.in.
To avail EMI option:
Your banks can charge varied rates of interest; depending upon the offers provided to your specific card.
EMI option is not available when payment is made via Net Banking, UPI or through any wallet.
Please feel free to reach out to us in case of any questions:
Email: TLC@HEYZINDAGI.IN
The Digital Wallets available through Razorpay to make a payment are:
To make a payment through a wallet:
We'll be delighted to process your order further as soon as we receive the confirmation from CC Avenue.
A Unified Payment Interface (UPI) is a single window mobile payment system launched by the National Payments Corporation of India (NPCI).
The system is designed to provide a simple, secure and convenient “single interface” to enable sending and receiving of money using smartphones through a "single identifier" which can be a virtual address like an email ID, mobile number or Aadhaar number (like the Social Security Number). It eliminates the need to enter bank details or other sensitive information each time a customer initiates a transaction.
UPI ensures seamless settlement across accounts. It would facilitate push (pay) and pull (receive) transactions, works for over-the-counter or barcode payments as well as for multiple recurring payments such as utility bills, school fees, etc.
The system is based on a single identifier, it allows mobile payments to be delivered without the use of credit or debit cards, net banking or any need to enter account details ensuring greater safety of sensitive information and connects people who have bank accounts via smartphones to carry out hassle-free transactions.
Note: You will receive a payment request from CCAvenue in your UPI payment App. Kindly authorize and confirm the request to complete payment.
Cash Cards available through the CC Avenue Payment Gateway are:
ItzCash and
PayCash
Another payment mode that we offer is payment via PayTm.
If you choose Paytm as the method of payment; the order will be confirmed and a link for making the payment will be sent to you.
This method of payment can be used only by Residents of India or using an Indian mobile number
Once you click the "Complete Order" button, we will send you a Payment Link on your Mobile Number as shared while placing the order. If no mobile number is provided we shall send a payment link on the given email id.
Please ensure you complete the payment within 48 hours of receiving the link. In case you have provided both - an email id and a mobile number, and would prefer to receive the link via an email, please let us know by writing to tlc@heyzindagi.in or calling +91 11 3959 5901. Do quote your Order No. when you do so.
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Your order will be confirmed and duly shipped on receipt of the full amount payable.
When you choose to pay via Bank Deposit/Transfer, kindly make a note of the information shared below.
You can transfer the payment to us directly via from your Bank Account by adding us to your Beneficiary List. Do note down the Bank Details and other information after you click "Complete Order"
You will need these Banking Details to add us to your Beneficiary List.
Account Name: Hey Zindagi Solutions Pvt Ltd
Bank A/c: 2912532570
IFSC: KKBK0004574
Bank: Kotak Mahindra Bank Limited
Branch: 28-Community Center,
Naraina Industrial Area, Phase-I,
New Delhi - 110028
Please mention the Order Number as a remark while making the payment. Do share the Transaction Details via email tlc@heyzindagi.in or call us on +91 11 39595091 within 3 days of placing the order.
The Banker’s Cheque should be made in the name “Hey Zindagi Solutions Pvt Ltd” .
Do remember to mention the order no, name, email and mobile number on the reverse of the cheque.
Please note that the orders that are paid for by Banker's Cheque are dispatched only after the cheque is cleared from the bank.
Address to courier the cheque:
Hey Zindagi Solutions Pvt Ltd
Shop No A-16, Upper Ground Floor,
Inderpuri,
New Delhi -110012
Yes! Orders can now be placed from anywhere in the world - to be delivered to your loved ones in India.
We understand how it feels when you stay away from your parents or loved ones but still want to take care of them, and be a part of their lives. So, we have made it possible for you to show how much you care! And for that one doesn't have to be here physically all the time, all you need is someone making sure that what you they need is delivered to them without any hassle.
During checkout, please choose 'Razorpay' - and you may use any banking card which is valid for making international payments.
Please note -
Please reach out to us on any of the following co-ordinates if you get stuck.
Email: TLC@HEYZINDAGI.IN
Chat on Whatsapp: +91-9873603605
